{"id":1384,"date":"2021-03-03T15:57:04","date_gmt":"2021-03-03T15:57:04","guid":{"rendered":"https:\/\/www.tenlifestylegroup.com\/?p=1384"},"modified":"2021-10-18T16:01:08","modified_gmt":"2021-10-18T16:01:08","slug":"three-key-questions-to-ask-when-selecting-a-concierge-lifestyle-and-cx-provider","status":"publish","type":"post","link":"https:\/\/tenlifestylegroup.com\/2021\/03\/03\/three-key-questions-to-ask-when-selecting-a-concierge-lifestyle-and-cx-provider\/","title":{"rendered":"Three Key Questions To Ask When Selecting a Concierge, Lifestyle And CX Provider"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1384\" class=\"elementor elementor-1384\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-498eea57 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"498eea57\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5de5c19d\" data-id=\"5de5c19d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9b71b74 elementor-widget elementor-widget-text-editor\" data-id=\"9b71b74\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p>Many large corporates and brands offer concierge, lifestyle services and customer experience (CX) services to help develop their customer metrics. Why? Typically, it\u2019s to grow the acquisition, retention and value of customers by offering valued services, access and benefits as part of their brand relationship.<\/p>\n\n<p>To facilitate this often-overwhelming process, we\u2019ve identified three critical considerations to add to your checklist that will help you save time, manage risk and build a robust business case.<\/p>\n<p>\u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b4b19f2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b4b19f2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b2ee92b\" data-id=\"b2ee92b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fb2453f elementor-align-left elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"fb2453f\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.tenlifestylegroup.com\/three-key-questions-to-ask-when-selecting-a-cx-provider\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Read the full case study<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b5bace0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b5bace0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e6319c0\" data-id=\"e6319c0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7d935e5 elementor-widget elementor-widget-text-editor\" data-id=\"7d935e5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<h6 class=\"wp-block-heading\">\u00a0<\/h6>\n<h6><strong>Who is the case study for?<\/strong><\/h6>\n\n<p>The key questions covered within this post are critical considerations for anyone currently undergoing, or about to begin, concierge, lifestyle and CX provider procurement.<\/p>\n<p>\u00a0<\/p>\n\n<h6 class=\"wp-block-heading\"><strong>What questions does it answer?<\/strong><\/h6>\n\n<ol class=\"wp-block-list\">\n<li>Will\u00a0the supplier\u2019s\u00a0technology future-proof customer experience and allow for an efficient,\u00a0evolving\u00a0technology platform?\u00a0<\/li>\n<li>Does the supplier have\u00a0strong\u00a0relationships with the \u2018trades\u2019 to meet customers\u2019 expectations for a great CX experience?\u00a0<\/li>\n<li>Will the CX provider pass due diligence by a procurement department?<\/li>\n<\/ol>\n\n<p>\u00a0<\/p>\n<p>For more information, read <a href=\"https:\/\/www.tenlifestylegroup.com\/customer-insights-for-your-cx-strategy\/\" target=\"_blank\" rel=\"noreferrer noopener\">The Lions, The Tortoise and The Rabbit<\/a> to find out which persona your customers fall under and how lifestyle services can be a powerful CX solution to grow your customer retention, acquisition and lifetime value.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Valuable concierge, lifestyle, and CX services grow the acquisition, retention and value of customers by helping them enjoy the life they want.<\/p>\n","protected":false},"author":5,"featured_media":1781,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[24],"tags":[],"class_list":["post-1384","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - 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